You can return the product to one of our stores with your emailed e-receipt and, if applicable, the card you paid with. When returning opened products to us, you should do so without undue delay and, in any event, not later than 07 days from the day on which you communicate to us your decision to cancel.

You can cancel your order via telephone or by contact form with the reference of your order. By phoning us on 0774002175 with your order reference number and delivery details to hand

Once we have received the goods back from you, we will give you a refund for the cost of the product plus the delivery charge paid (except for the additional costs arising if you selected a type of delivery other than the least expensive type of standard delivery offered by us).

If you have requested we begin the performance of any service, such as installation of a product, within the 07 day cancellation period we have the right to retain any charge paid for services which have already begun or been completed

Refunds take 3-5 working days to be credited to your payment card.

For the Cancel requested by the customer, 3% will deduct from the value as a bank handling charges.